Privacy and cookies
DishConnect values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.
If you have any questions about this privacy policy, please contact us at hello@dishconnect.be.
1. Information We Collect
We collect information to provide better services to all users of DishConnect. The types of information we may collect include:
Personal Information
When you sign up for our services or interact with our website, you may provide us with personally identifiable information ("Personal Information"), such as:
- Name
- Email Address
- Mailing Address
- Phone Number
Usage Data
We may collect information on how you access and use our website and services, including:
- IP Address
- Browser Type and Version
- Time and Date of Visit
- Pages Visited
This information helps us analyze website performance and improve user experience. We use Google Analytics and Microsoft Clarity to understand user behavior and enhance our website.
2. How We Use Your Information
- Providing and maintaining our services
- Improving our website functionality and user experience
- Personalizing content based on your preferences
- Communicating with you, including sending promotional materials (if you’ve opted in)
- Processing transactions and handling payments
3. Sharing and Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party service providers, such as Google Analytics and Microsoft Clarity, who assist us in operating our website and understanding user behavior.
- Legal Compliance: We may disclose your information where required to comply with applicable law, regulation, legal process, or governmental request.
4. Data Security
We are committed to protecting your personal information. We employ various security measures, including encryption and access controls, to protect your data. However, no method of transmission over the internet or method of electronic storage is completely secure.
5. Your Rights and Choices
- Access: You may request access to the personal information we hold about you.
- Correction: You can update or correct inaccuracies in your data.
- Deletion: You may request deletion of your personal data.
- Data Portability: In certain circumstances, you may have the right to obtain a copy of your data.
To exercise any of these rights, please contact us at hello@dishconnect.be.
6. Cookies and Tracking Technologies
DishConnect uses cookies and similar tracking technologies, including those provided by Google Analytics and Microsoft Clarity, to monitor activity on our website and enhance your experience.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites.
8. Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect information from children under 13.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at hello@dishconnect.be.